Support
If you are having system issues, please read below:
Have you looked at the FAQ? Most common issues and their solution can be found there.
For feature requests, please E-mail Support at support@column3.net and we will respond within 1 business day.
For any issues you are having with the dialer, not covered in the FAQ, please contact us by phone or email below. We are available during North American dialing hours (8:30AM EST - 9:00PM PST).
Main Phone: 888-500-8638 (Hit 2 for Support)
E-mail (Support): support@column3.net
Please have the following information available when you call, or include it in the email:
- Agent ID
- Connection type (Cable/DSL/T1/etc)
- Router or Firewall brand and type
- Softphone used
- Browser used
- Description of the problem
We will get you running smoothly!
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